Jobs

Purpose:

ComponentStatus Jobs screen is to present the status of the jobs being performed in the shop, in progress, stopped or completed. This enables people managing the jobs to see what is happening and to manage the jobs that are assigned to their department.

This screen provides this capability along with the following

    – Job status

    – Job progress

    – Job assignment

    – Job information

Drill into the work order hyperlink to see more specific information about the job.

The coloured bars in the Completed column indicate the percentage completed and the colours indicate if the job is within or outside the estimated times. Green is within the estimated times while yellow is greater than 5% and red if greater than 10% of the estimated times.

There are different status's to a job

   1. Schedules

   2. In Progress

   3. Checked Out

   4. Stopped

   5. Stopped (Tasks Skipped)

   6. Complete

Jobs

This is where the execution of the job is being managed.

You need to start with a registered job to be presented onto the iPad application for the technician to perform the rebuild.

This screen provides this capability along with the following.

    – Job status

    – Job progress

    – Job assignment

    – Job information

Drill into the work order hyperlink to see more specific information about the job.

Use the dropdown filter options to refine your view of the jobs.

    – By status

    – By timeframe

    – By department

Also the search option can refine your view even further.

Job Registration

Register a job or jobs either by

    – Individual registration – Add New

    – Or Import from CSV file

Use the template to import the scheduled jobs in one upload.

Department is required for the upload sheet. Any role that is assigned to the listed model and interval will be presented in the job list once the upload has been completed successfully.

Registering an individual jobs requires a department assigned to it. This will default to the department if only one department is allocated to the role in the model but where a role has multiple department options you must select the correct department.

Change View

Changing view to a Gantt view is easy as clicking on View Chart button.

The Gantt chart will show the jobs based on the filters selected.

Drill into the job at the work order hyperlink.

Click on the View List button to return to list screen.

More work is going to be developed into this screen to provide more information.

Job Details

Clicking on the work order number hyperlink takes you to the job detail screen where you can see.

    – Details

    – Job progress information

    – People that have or are working on the job

    – Notes sent to or returned from the field

Download service report PDF option top right.

Job Impacts

Impacts are reported skipped tasks, pauses or stoppage to the job by the person performing the job.

Each of these are defined with a type and listed on this screen

    – Impact

    – Reason

    – User name

    – Date and time

Within analytics to will be able to see the overall impacts based on the filters you submit in a graphic format.

Job Findings

Any finding on the job for this role can be seen on this list screen.

Click on the finding number hyperlink to open the finding in a new tab.

Condition Monitoring

Trending of the numerical questions presented to the end user can be viewed.

Select which question you wish to view to see the trending value captured during the last 10 jobs that have been completed to this actual serial number, the segment and the role that performed that job.

Alert icon indicates that the response generated a defect.

    – Hover over to see more information

    – Click on icon to open the actual defect

Job Times

Clicking on the times tab presents the actual vs estimated times to perform the job for this segment and role.

Click on the graph to drill down to the next available levels.

Job Report

A summary report of the work performed for the segment and role.

This report can be printed or converted to a PDF via the print button top right of the screen.

The report provides

    – Job header details

    – Tasks and questions performed by name with date and time of completion

    – Answers to questions

    – Signatures of stopped or completed jobs

    – Findings reported during the job

    – Also shows task that have not been completed if the job has been stopped

Change Status

Select the services and click on “Change Status” button.

The system will ask for a reason and all the selected services will change to the status and reason provided.

If each service has a different reason then you will need to do them separately.

Change Multiple Job Statuses

This function enables you to change the status to multiple services/jobs of the same status to a new status.

Select which services/jobs that you wish to change.

Click on the Change Status button top right of screen.

Select the Status and reason to confirm.

Job "In Progress"

When a job is “In Progress” no one can reuse or access this work order.

But a problem can occur if a user does not stop or complete the service sign off process within the WIFI area, the work order stays “In Progress” and no one can access it.

A way to change this status is to go into the In Progress work order and click on the “Reset Service/Job” button.

In doing this you risk the chance of losing data since the last time it sync'd.

    – Check the service report to see when that was as there will be information captured at the last time it sync’d to the database 

Checked Out Job

A checked out job is downloaded to the device and generally off line in a non WIFI area.

It is up to the user to ensure that the job is checked back in when they return to WIFI coverage.

There is no way to recover this information without the user logging into the same device and checking it back in.

Enjoy: