Mobile App - Sync Error

Created by Russell Harland, Modified on Fri, 24 Nov, 2023 at 2:18 PM by Russell Harland

Issue: Could not sync with Server


Typically when you see a "Sync Error" message while stopping or completing a service/inspection it is most likely a connection issue with your local WiFi connection.



If this is the case perform the following checks


   1. Check that the WiFi is switch on.

   2. Check WiFi signal strength

   3. Wait a short time and try to sync again


Often it is where the device is coming into a new WiFi field and the connection hasn't been completed.


Version: 24.11.2023

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